Frequently Asked Questions

DELIVERY & SHIPPING

How much does shipping cost?

We offer FREE standard shipping within India for all orders over ­­­­­500. All orders under Rs. 500 will attract a shipping charge as per destination.

 
Can I track my order?

Once your order has been placed, you will receive an email of confirmation. Once your order is dispatched, you will receive tracking information for the same. You can enter your tracking number on the link provided to keep track of your order. If you have created an account with Palmer's India, you may also log into My Account to see the status of your order.

 
How long will my order take to arrive?

We will endeavour to process and dispatch orders within 2-3 business days, however orders made in sale or promotion periods, on weekends and public holidays will be processed and dispatched within 2-4 business days. Standard Shipping - Your order should be received within 2-6 business days from date of dispatch.

 
Do Palmer's India ship internationally?

Unfortunately, at this stage, we do not ship internationally.

 
Can I change or cancel my order once I've placed it?

If you want to change your order, please email [email protected] with your order details as soon as possible and we will try and help, however your order may have already left our warehouse.

 
Have a different question?

If you want to know more or have further queries, please write to us at [email protected]